Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-illuminated-star-repair.collision-talk.com (hereinafter referred to as “Mercedes Illuminated Star Repair” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this policy
  • Subscribing to or receiving communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Personal financial details used for billing and analytics purposes.
  4. Purchase Information: Records of products or services you have purchased from us, including transaction dates, quantities, and itemized costs.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your physical location when using our location-based services or providing consent for location tracking.
  7. Feedback and Reviews: Your comments, reviews, and ratings on our products or services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including public posts, shares, and comments.
  9. Product Information: Details about the products you view, search for, or purchase on our website, such as product preferences, customization options, and browsing history.

We collect this data through various methods: user input forms, account creation processes, payment gateways, analytics tools, browser cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functions:

  • Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, such as allowing you to navigate through pages and post comments.
  • Preference Cookies: Used to remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics Cookies: These track user behavior on our site, enabling us to gather analytics data for improvement purposes.

You have control over non-essential cookies through our Cookie Manager, where you can customize your preferences and block or delete specific types of cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

Mercedes Illuminated Star Repair implements robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards
  • Regularly testing and updating our security systems to prevent unauthorized access or breaches

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to access and request corrections or amendments to your personal data.
  • Erasure and Data Portability: The right to request the deletion of your data and to receive it in a structured, commonly used format for transfer to another controller.
  • Restriction and Objection: Limiting the processing of your data under certain circumstances or objecting to specific uses.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Mercedes Illuminated Star Repair reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data security, or this policy, please contact us:

  • Email: [email protected]
  • Mail: Mercedes Illuminated Star Repair, Privacy Team, [Address]

We value your trust in our commitment to protecting your privacy.